Contacts

Customer service answers every working day from 7.00 am to 6.00 pm, and on weekends from 08.30 am to 06.00 pm in Estonian, English and Russian.

Please call only for time-critical topics and for general questions, please use forms. In this way, we can better serve those who have urgent questions related to travel.

Due to increased demand, it takes longer than usual to reply. But we promise that no e-mail remains unanswered and we will answer you as soon as possible. Thank you for understanding!

For managing your booking (date and time) or refund, please use self-service: https://luxexpress.eu/en/manage-booking/

In case of questions regarding travel conditions or documents, please read the Travel Information in advance.