Lux Express travel info

Due to the constantly changing demand, changes in Lux Express travel schedule are inevitable. And due to the increasing amount of customer inquiries, our response time by e-mail or phone may be prolonged. We appreciate your understanding.

Below you can find answers to the most frequent questions. Please read them and contact us only if you need to make changes about your upcoming trip.

1. Is my trip taking place?

Please check if the departure on your trip date is still active from our trip search here.

2. My departure time has changed or I wish to change the date and time of my trip. How can I do that?

Please find your upcoming trip ticket number and contact our customer service by phone: 

+372 6800 909

3. Are there any travel restrictions or mandatory quarantine in my destination country? Can I travel to my destination?

Lux Express is travelling only to those countries where it is currently allowed. Due to the restrictions in nearby countries, at the moment we are only travelling in the Baltics.

Please read about travel restrictions (like mandatory quarantine etc) and obligations in your destination country before travelling:

Estonia: https://www.kriis.ee/

  • One day before entering to Estonia, passenger must fill electronic declaration for boarder crossing. https://iseteenindus.terviseamet.ee
  • In Estonia, 10 days of mandatory self isolation is required for passengers arriving from EU, European Economic Area or Schengen country, where infection rate of the last 14 days, per 100 000 citizens is over 150. More information and current infection rates are available on Estonian Foreign Ministry’s website.  https://vm.ee/en/information-countries-and-self-isolation-requirements-passengers
  • Starting from 12.07.2021 foreign nationals (not Estonia residents) must present a negative PCR test result for Covid-19 obtained no earlier than three calendar days (72h) prior to arrival in Estonia. 
    Those, who have proof of vaccination or recovery do not need to take a test. 
    The test can also be performed at the Narva border checkpoint. The test for foreigners will cost.
  • There are options to shorten the self isolation time. First option is to take Covid PCR test up to 72 hours before entering Estonia. In Estonia another test is required at least 6 days after the initial test. If the both tests are negative the 10 days of mandatory self isolation is lifted. The second option is to take PCR test immediately after arriving   Estonia and take the second test at least 6 days after the initial test. If both test are negative the 10 day mandatory self isolation is lifted.
  • The requirements of the test can be found here: https://vm.ee/en/coronavirus-2019-ncov
  • The information about crossing the Estonian state border, including the conditions for travelling between Estonia and Russia can be found here.

Latvia: https://www.spkc.gov.lv/

Passengers upon boarding trip to Latvia should provide one of these medical documents:

  • Vaccination certificate that proves that the vaccination cycle has been finished and 15 or more days had passed from the last shot. Only vaccines authorised by European Medicines Agency or World Health Organisation can be used (https://www.ema.europa.eu/en/human-regulatory/overview/public-health-threats/coronavirus-disease-covid-19/treatments-vaccines/covid-19-vaccines);
  • Proof that person had recovered from Covid-19. Such medical certificate is valid 11 till 180 days from the first positive Covid-19 test result;
  • Covid-19 test result. PCR test should not be older than 72 hours at the time of boarding. Also, an antigen test is acceptable, but it should not be older than 48 hours at the time of boarding.
     
  • Self-isolation is not required for vaccinated and recovered persons. Everyone else needs to stay for 10-days of self-isolation.

Lithuania: https://koronastop.lrv.lt/

Starting from 05.07.2021 passengers who are travelling to Lithuania must provide one of these medical documents: 

  • Covid-19 test result. PCR test should not be older than 72 hours at the time of boarding. Also, an antigen test is acceptable, but it should not be older than 48 hours at the time of boarding.
  • Vaccination certificate. A full vaccination is considered if the vaccination cycle has been finished and 14 or more days had passed from the last shot with Janssen, Comirnaty (Pfizer / BioNTech), Moderna or Vaxzevria (AstraZeneca) vaccine, and those who have recovered, 15 days have passed after the first dose.
  • Proof that person had recovered from Covid-19.

Proof of vaccination, recovery or a negative test result must be provided by an appropriate international certificate in one of the official languages of the EU or by an EU COVID digital certificate. 

Children up to 7 years do not need any medical documents.

Passenger is required to fill electronic form not earlier than 48h before entering to Lithuania, except for transit (https://keleiviams.nvsc.lt/lt/form).


Poland: https://www.gov.pl/web/coronavirus/travel

Rules for passengers arriving in Poland from the Schengen area:

  • All travellers are subject to quarantine unless they have a negative test for Covid-19. Such test must be done no earlier than 48 hours before crossing the border.
  • Test type: PCR or antigen.
  • Travellers who are quarantined in Poland may take the test within 48 hours after crossing the border, and a negative test result exempts them from quarantine.
  • The tests are not funded by the state.
  • From May 26, all persons who present a negative Covid-19 test result after arriving at Polish airports - before border control - will also be exempt from quarantine.

Rules for passengers arriving in Poland from countries outside the Schengen Area and the European Economic Area:

  • All travellers are required to comply with a 10-day quarantine.
  • Exemption from quarantine on the basis of a negative test result conducted within 48 hours of arrival in Poland is not possible. This will only be possible after at least 7 days after arrival.
  • Children under 12 years of age travelling with adults who have been vaccinated against Covid-19 do not have to comply with quarantine.

    Important! Persons vaccinated against Covid-19 are exempt from quarantine. This applies to persons who have been issued a certificate of preventive vaccination with a vaccine that has been approved for marketing in the European Union. Please note: Travellers are only recognised as fully vaccinated once 14 days have passed from the end of their vaccination process.

Russia: http://government.ru/

  • Both Estonia and Russia have set restrictions to crossing the border. In most cases the Russian borders are closed for entry to foreigners. Individuals who hold a Russian residence permit, or who live in the territory of the European Union and hold the Russian citizenship may enter the country once a month. It is only allowed to enter the country in exceptional cases.
  • If you have a ticket to EURO-2020 and travel to Russian Federation on a basis of FAN ID please read important information here.
  • When entering the Russian Federation:

* Foreign nationals must present a negative PCR test result for Covid-19 obtained no earlier than three calendar days (72h) prior to arrival in Russia.

* Citizens of the Russian Federation arriving in Russia must:
    - fill in an online questionnaire on Gosuslugi before entering the Russian Federation;
    - to take one PCR test for Covid-19 after arrival (instead of two tests previously required) and upload the result to Gosuslugi. PCR test must be done within 3 days upon arrival and self-isolation should be observed until person has a negative result;
    - for persons vaccinated against Covid-19 within the last 12 months or suffered the Covid-19 within the last 6 months, the PCR test is not required.

For more information, visit the Rospotrebnadzor website (in Russian).

  • Transit through Russia to Estonia: it is forbidden to transit through the territory of the Russian Federation; EU citizens can leave the country.
  • We recommend to visit webpage of the Embassy of the Russian Federation in Estonia (in Russian) and the website of the Border Guard Service of the Federal Security Service of Russia (in Russian) for information about exceptions regarding the purpose of travel and multiple border crossing (visiting close relatives living abroad, work, sports competitions, cultural events, etc.), as well as about possible restrictions on exit from the country.

 Until the travel restrictions between EU and Russia are valid, there are no Lux Express departures from Russia to Latvia and Finland.

 Belarus: https://www.mfa.gov.by

Lux Express operates regular daily departures between St. Petersburg and Minsk.
More details can be found here (in Russian).