Ticket change and return

Please enter the information in the fields below to find and manage your booking.

Please note that up to one hour before the departure, it is possible to conveniently change your ticket.

  • You can only change tickets purchased from luxexpress.eu or the Lux Express mobile app (if the ticket was purchased elsewhere, please contact Lux Express customer service to make changes).

  • A ticket can be changed up to three times, and a changed ticket cannot be refunded.

  • When changing a ticket, the passenger must pay the price difference between the original and the new ticket if the new ticket price at the time of change is higher (e.g., a promotional ticket).