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E-Voucher to bus ticket

We have a great news for all the PINS clients! 

Now you have a chance in our new ticket sales system to change all the redeemed
E-Vouchers into a tickets!*

Every E-voucher has an unique voucher number, what can be found on the voucher. Number should be inserted into our ticket sales system, where is section campaign code. After inserting number, system will offer to choose departures with CAMPAIGN PRICE 0.00 EUR in red color. It is important to choose the correct route according to the voucher category which have been ordered in the PINS Rewards Shop.

 

Important details about E-vouchers:

  • After ordering, your E-Voucher(s) can be downloaded on the Shop in the personalized section under "My Account" section "My Transactions" (login required)
  • E-vouchers can be changed into a ticket in ticket sales system, by inserting voucher number to campaign code section
  • East Special and Riga-Minsk E-Vouchers can only be changed to tickets via E-mail or in Lux Express Customer Service Office
  • E-Voucher will not include visa or travel insurance if they are needed for the trip
  • E-Voucher is valid 6 months from the date of purchase, voucher validity date is shown on the voucher
  • The travel period is 6 months, starting from the date the voucher is redeemed
  • The client will be able to choose a suitable departure time for Lux Express coach according to the bought voucher category
  • E-Voucher will not be re-issued if expired
  • E-Voucher could be used only once
  • Your E-Voucher cannot be returned in full or part, or swapped or exchanged for cash

PINS you have collected for your trips can be used for great rewards in PINS Rewards Shop, especially for Lux Express vouchers

* East Special and Riga-Minsk E-Vouchers can only be changed to tickets via E-mail or in Lux Express Customer Service Office

Estonia Domestic Baltics & South North & East

 

Our customer service will be pleased to assist you with the new feature!