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Corporate customers

Time is probably the most important recourse – use it wisely.

We have frequent departures and comfortable coaches. On board of Lux Express you will be able to concentraite on work or relax.

corporate customers

Join the program! Download contract in the footer of the page and send filled application to info@luxexpress.eu

  Lux Express Plane Personal car
Wi-Fi
Power supply by every seat pair (220V)
Individual touch screen media system
One payment per month
Opportunity to rest & work during whole trip
WC
Free cancelation of tickets until 1 hour before the departure
Individual access to the sales system with a possibility to book and change tickets at any time 

 

  • About the program
  • Why Lux Express
  • Discounts
  • Support
  • FAQ
Joining conditions:
 
All companies registered in Baltic countries (except for individual entrepreneurs) are eligible to join Lux Express Business cient program, provided that the company is not in arrears. Joining is comfortable, simple and for free.
 
Our corporate customer program allows you to carry out all the travel-related activities by yourself in our online webshop without leaving the office.
 

To join the program a minimum sales volum of 500 EUR per 6 mounth is required. At firts, the user name and password are created for 6 months and then the terms of contract are revised.

Have you ever thought how much time you spend in transport during business trip?

We invite you join our easy-to use corporate customer programm and use your time wisely. On board of our modern and comportable coaches you will be able to work and relax. 

    Join the program! Download contract in the footer of the page and send filled application to info@luxexpress.eu

     

    Lux Express dynamic pricing

    Starting from year of 2016 Lux Express expanded dynamic pricing. This means that the price of the ticket is no longer constant, the ticket price depends on the demand as well as on the departure time. 
     
    Facts to keep in mind in order to get the cheaper prices:
    • Buy your tickets in advance - the remaining time before the departure affects the price 
    • Buy your tickets for a less popular departure - the price depends on the demand 
    • Buy your tickets from ticket.luxexpress.eu - the most attractive prices are available only in the Lux Express sales system

    Lux Express PINS loyalty program discount

    Lux Express PINS loyalty program offers a more personalized approach and discounts, which do not have any restrictions. Compared to the dynamic prices, which change dependant on the time and demand, PINS discounts are always available to you in the sales system. Your discount depends on your travelling frequency. The more you travel, the bigger discounts you can receive.

    Lux Express PINS loyalty program consists of 3 levels:

    • Level 1 (11-25 trips) - 15% discount
    • Level 2 (26-40 trips) - 30% discount
    • VIP level (40+ trips) - 40% discount

    You can read more about the PINS program and join it here.

    Join the program! Download contract in the footer of the page and send filled application to info@luxexpress.eu

    For Business customers servce and support is provided 24/7*. If you get any questions regarding Business Customer program, ticket selling system, ticket booking, changes or cancellation, kindly ask you to contact our Customer Service:

    • Phone.:+372 680 0909*
    • E-mail: info@luxexpress.eu
    • Sales office working hours are: every day 07:30 – 19:00

    User manual for the sales system can be found HERE.

    *Info telephone working hours are: every day 08:00 – 22:00
    *22:00-08:00 you will be directed to 24 h Service Center. The service is available in English and Russian.

    1. How to join?

    To join the corporate customer program please fill in a special form and send it to info@luxexpress.eu. You can also use post or fax (+372 680 0901) instead. You don't need to sign any special contracts or additional formality!

    Once your profile is sent to us and we check the information, you will get your user name and password to enter the sales system.

    2. Can corporate clients use different campaign tickets?

    Yes, corporate clients can enjoy the same discounts and campaigns as regular clients. It is possible to travel with up to 40% discount when you join our loyality programme PINS. PINS discount is individual. All the terms and conditions of PINS programme are avalable here

    3. How to use the sales system?

    User manual for the system can be found HERE

    4. Is it possible to get an additional sales report to the Invoice?

    Sales report can be generated by main user of the contract via our sales system. User manual HERE

    5. What is the "Credit limit" marked on the contract? 

    Credit limit represents the amount by which it is possible to book tickets within one calendar month. If necessary, the credit limit can be raised by contacting our customer service. Written notification is needed to change the credit limit.

    6. How many users can be under one corporate contract?

    Every contract can have one main user who has an overview about trasactions made by all the users under the contact. There is no limit on the ammount of regular users,

    7. Who is able to open new or close old user accounts? 

    Accounts can be changed with the written notification from the representative marked in the contract or by the member or board in the company via our sales office. 
    Contact information for Lux Express sales office: 

    Tallinn headquarter and customer service office
    Lastekodu 46, 10144 Tallinn
    Phone: +372 680 0909*
    Fax: +372 680 0901
    E-mail: info@luxexpress.eu

    Sales office working hours are: every day 07:30 – 19:00
    *Info telephone working hours are: every day 08:00 – 22:00
    *22:00-08:00 you will be directed to 24 h Service Center. The service is available in English and Russian.